NYSDOT – Route 9A West Street Promenade Project


How FACS helped New York State DOT manage inspection and control costs to restore public access to the World Trade Center.


FACS Project Controller

New York State Department of Transportation (NYSDOT)

The New York State Department of Transportation (NYSDOT) is responsible for the 270 million dollar Route 9A – West Street Promenade Project. Route 9A is one of the main access points to the World Trade Center, the National September 11 Memorial and Museum, the new Vehicle Security Center and PATH station.

The rehabilitation of this critical Manhattan corridor required 30 daily inspectors and tracked multi-million dollar bi-weekly payments. The NYSDOT project team required a solution that had a mobile component that could handle this volume of inspection, powerful enough to manage the detailed payments and flexible enough to integrate with their existing legacy system. FACS’ cloud-based, and MURK compliant solution Project Controller satisfied all these requirements.

One of the main challenges the project managers were most concerned about when preparing to deal with a project of this size was providing timely and accurate access of project data for their users. The NYSDOT legacy system was paper based and with 30 inspectors in the field managing different operations a paper process was just not going to cut it.

“Prior to FACS, Inspectors used to do their daily reports on paper.  When closing an estimate I had to compile all daily reports and manually enter all quantities into CEES. With the help of Project Controller, Inspectors can now enter everything into their daily reports and when it comes time to close the estimate the FACS system compiles everything for us and creates one file that gets transferred to CEES making it a seamless process.”

– Megha D., Assistant Office Engineer, NYSDOT

The implementation of Project Controller’s mobile interface was the right fit and the project team instantly realized the benefits of the FACS solution.  With Project Controller, the field inspectors were given access to up-to-date project data which enabled them to complete daily work reports on the job site. Keeping the inspection team in the field and not stuck in the office ensured that all issues and potential cost overruns were caught and resolved sooner – helping to keep the project on schedule and within budget. The field personnel’s ability to record, reference and report on activities instantly from anywhere on the project ensured that all project stakeholders were always aware of the projects status.

The project team’s ability to easily generate pay estimates from digital work report data helped them manage quantities, control costs, create change orders, approve stored materials and enter material acceptance with ease. With the flexibility of Project Controllers reporting structure, transferring data to NYSDOT legacy system (CEES) was accomplished with the simple push of a button.

“Using Project Controller is much more beneficial than our old time consuming paper process. Having all the changes orders in one place makes it easy to find any orders that were approved or not or any particular items on orders. With FACS’ printer friendly version I am able to select items from change orders or item history using specific timeframes.”

– Megha D., Assistant Office Engineer, NYDOT

NYDOT’s implementation of FACS’ Project Controller on the Route 9A Project allowed them to streamline daily work report creation and submission processes, accurately managed cost control and provide the project team an advanced tool enabling them to easily manage a large scale and high visibility project successfully.

“We have used FACS Project Controller since the project began 6 years ago and they are great to work with. There is always someone available to help and any questions we have had are resolved within a day.

– Megha D., Assistant Office Engineer, NYDOT