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Support As construction project management professionals, we understand the challenges you face. There isn't much we haven't seen, and there aren't many problems we can't help you solve. You can rely on our team of hands-on experts to help you get the most from your investment in FACS Project Controller. Our Client for Life philosophy means we do what it takes to establish and maintain a long-term relationship with you. We work side-by-side with you before and after your project starts to ensure you continuously reap the benefits of our solutions. As a FACS client you will receive: Dedicated Support ContactYour FACS Account Manager is responsible for both training and ongoing support. This dedicated Account Manager becomes familiar with your staff and your project, allowing for a level of personal support not offered by other companies. If this individual is unavailable when a support call is received, you will be routed to the general support team. Standard SupportThe support you need is just a phone call away. Our U.S.-based staff of experienced professionals is dedicated to providing the assistance you need, when you need it. Standard Support hours are Monday through Friday, from 8:00 AM to 8:00 PM Eastern Time (except for U.S. holidays). Next steps: Clients are also provided a login to Online Support.
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